Events and Marketing Assistant

Highlands Motorsport Park is a world-class motorsport and tourism facility located in the stunning Central Otago region. 

We are on the hunt for a passionate, energetic, and hands-on Events & Marketing Assistant to join our team and help bring the Highlands experience to life both on and off the track.

This is an incredible opportunity for someone to make their mark. 

If you thrive in a fast-paced environment, can juggle multiple priorities, keep your cool under pressure, and deliver exceptional experiences with a smile - we want to hear from you! 

About the Role  
You'll work across functions, events, and marketing to help deliver the exceptional Highlands experience our guests keep coming back for. 

You'll also support our front-line team when extra support is required operationally.

From managing group enquiries and welcoming guests on-site, to supporting event planning and assisting with marketing - this is a genuinely varied role. 

You'll be hands-on, pitching in where the business needs you, and this role requires availability across weekends and public holidays.

What You'll Be Doing

• Assisting with Event Management - vendor bookings, team meetings, function sheets, and making sure the team have what they need on time.
• End to end management of youth group enquiries.
• Providing exceptional customer service, and actively looking for ways to exceed our customers' expectations.
• Assisting with room set ups and preparing for group arrivals - through to welcoming and delivery on the day.
• Preparing function sheets, managing bookings in our booking system, and keeping department heads well informed.
• Operational support in frontline departments - Café, Front Desk, and Go Karts when required.
• Assisting the Group Marketing Manager with marketing administration across Highlands Motorsport Park, including planning and delivery of campaigns spanning motorsport events, tourism products, experiences, memberships, and corporate offerings.
• Creating and managing organic content across Facebook, Instagram, and TikTok, including monitoring and responding to messages and engaging with relevant stories and posts across channels.
• Assisting with email marketing, including monthly newsletters, promotional EDMs, and event communications.
• Updating website copy, imagery, specials, and event information as required.

What We're Looking For
You are organised, enthusiastic, and passionate about delivering exceptional experiences. 

You're a team player with a solutions-first mindset, and you understand that communication is paramount. 
You're equally comfortable behind a laptop, working across systems, and have creative flair.

You'll thrive here if you bring strong administration skills, a natural flair for customer service, confidence on social media, and the energy to match a team that genuinely loves what they do.

Key Requirements

• Strong communication skills and a natural team player.
• Passionate, driven, and eager to learn and grow with the role.
• Experience in functions, events, hospitality, or marketing.
• Exceptional customer service skills.
• Strong organisational skills and meticulous attention to detail.
• Available to work weekends with flexibility when required.

To Apply

Upload your CV and a short cover letter telling us why you're the right fit for Highlands.

Questions? Reach out to Vicki Liddell ea•@highlands.co.nz

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• How many years' experience do you have in event management?
• Do you have customer service experience?